Shipping Policy
Below you will find the average delivery times for our orders.
After your order is placed, we require 1–3 working days to process it. On weekdays, processing generally takes one working day; however, if you place your order on a Friday evening or over the weekend, it may take a little longer.
Once your order has been processed, it will be dispatched, and delivery takes an average of 8–12 working days.
We aim to make the ordering and delivery process as straightforward as possible for our customers. If you have any questions or concerns, please don't hesitate to get in touch with our customer support team. Below, we explain in detail how your order is processed and dispatched.
The Ordering Process
Placing an order on the Emily & Grace Dublin website is as simple as can be.
First, open the product page and click the black "Add to Cart" button to add your chosen item.
Make sure you have selected the correct product variant. Once you're happy with your selection, click "Proceed to Checkout".
On the "Information" page, enter your delivery details accurately. Please take care to ensure all information is filled in correctly. Once confirmed, click "Continue to Shipping".
On the "Shipping" page, you can review your details one more time. You will also see that all shipping is completely free of charge. As a gesture of appreciation to our customers, we always cover the cost of shipping and delivery.
Then click "Continue to Payment".
On the "Payment" page, you can choose from a number of payment methods. All payment methods on Emily & Grace Dublin are protected by SSL encryption, so your payment is always processed in a secure environment.
Available payment methods:
- Credit/Debit Card (AMEX, Mastercard, Maestro, Visa)
After selecting your preferred payment method, click "Place Order". You will then be redirected to your chosen payment provider's page. Please follow the instructions there to complete your order.
Should any issues arise during the ordering process, you can contact us at any time at: 📧 support@emilygrace-dublin.com
Shipping Costs
We cover the shipping costs on all orders.
Every single product we sell is delivered to your door completely free of charge. There is no minimum order value.
Order Dispatch
Found the perfect piece or accessory on our website? Of course you want it as soon as possible!
That's why we do everything we can to process and dispatch your order in the shortest time possible.
In order to keep our prices competitive, we consolidate orders into larger batches and dispatch them once the required minimum quantity has been reached.
We appreciate your understanding and patience as we work together towards something better.
Please Note
Like many online shops, we may occasionally experience periods of higher demand, which can cause delays. Please bear this in mind when placing your order.
We always do our very best to get your order dispatched as quickly as possible.
If you would like your order to be sent out the same day, please drop us a line at: 📧 support@emilygrace-dublin.com
Our customer support team will be delighted to help find the best possible solution for you.